Fresh or Frozen? Understanding Your Flower Delivery Search
If you mean a business called Field & Flower, we cannot verify whether its deliveries arrive fresh or frozen; check the product description and delivery information on that business’s website. For a gift of cut flowers, freezing is not a preservation method to use at home: it can damage the stems and petals.
At Pyat Tsvetov (5 Flowers), customers arranging gifts from abroad need clear advice on both the bouquet and its arrival. We have operated since 2011 and have three flower shops in Saint Petersburg. This guide separates the unfamiliar business name from practical flower advice, then explains how to arrange delivery to someone in Russia using our confirmed delivery and checkout options.
Check the business name before choosing a product
The words “field” and “flower” can lead a search towards businesses or products unrelated to a bouquet. Before relying on an answer about fresh or frozen delivery, check the website name, the item category and the destination it serves. A policy describing another kind of product tells you little about how cut flowers should arrive or be cared for.
For a floral gift, distinguish fresh cut flowers from dried, preserved and artificial arrangements. These categories need different care, so read the actual product description rather than drawing conclusions from a decorative title. If the description leaves the material unclear, resolve that point before paying; a photograph alone may not establish what the arrangement contains.
Start with our bouquets catalogue when your intended purchase is a flower gift for someone in Russia. Choose an arrangement for the occasion and check the information attached to that item. Keep a note of your selection while arranging the delivery details, so the bouquet, recipient and intended date remain connected throughout the order.
Treat cut flowers as living material, not a frozen product
Cut flowers continue to lose water after cutting, which makes prompt care useful when they reach the recipient. Freezing can injure plant tissue, and damage may become more apparent as the flowers warm. A household freezer is therefore unsuitable for keeping a bouquet until a birthday or celebration; arrange the delivery around when the recipient can receive it.
Cool storage and freezing are different things, but there is no single home storage instruction suitable for every flower. Avoid placing a bouquet against an icy window, beside a radiator or in a draught. If the flowers arrive wrapped after a cold journey, let them adjust gradually indoors and handle the petals gently while preparing a clean vase.
A warm-looking room is not always the best display position. Direct sun and heating can increase water loss, while ripening fruit can shorten the display life of some flowers through the ethylene it releases. Choose a stable spot away from these conditions, with enough space for the stems and blooms rather than squeezing the bouquet into a narrow corner.
Bouquets we can deliver
Give the recipient a simple first-day care routine
Prepare a clean vase before unwrapping the bouquet fully, and use fresh water. Remove any leaves that would sit below the waterline, because submerged foliage contributes to dirty water. Trim the stem ends with a clean, sharp tool before arranging them, taking care to preserve enough length for the vase and the shape of the bouquet.
If flower food is supplied, follow its packet instructions rather than guessing the concentration. Avoid improvised mixtures of sugar, household cleaners or other additives: an uncertain recipe creates another variable without giving the recipient clear care guidance. Keep the water level sufficient for the stems, and replace dirty water while cleaning the vase as needed.
Different flowers can need different handling, so treat broad care advice as a starting point. Remove fading material carefully and avoid repeatedly touching delicate petals while rearranging the bouquet. For a flower with particular hydration needs, use species-specific guidance such as our hydrangea care article rather than assuming every stem responds alike.
Choose a bouquet and message that suit the relationship
Customers often begin with a colour because they want the gift to communicate something specific. Red commonly suggests romance, but the recipient’s preferences and your relationship matter more than a rigid dictionary of flower meanings. For a colleague, relative or friend, a colour they enjoy can be a clearer choice than an elaborate symbolic explanation.
Russian flower etiquette commonly favours an odd number of flowers for a celebratory gift when individual stems are being counted. Even numbers are traditionally associated with mourning, although mixed arrangements may not be read as a simple stem count. If this distinction matters to the recipient, consider it when choosing the arrangement rather than leaving it to the message card.
Our delivery is anonymous by default: the courier does not name the sender. A card with your text is free, so include your name in that text if you want the recipient to know who sent the flowers. Write a message that makes sense on its own, especially for a surprise; a short greeting and signature can prevent confusion without spoiling the gesture.
Plan delivery around the recipient’s local day
When ordering from abroad, translate your intended delivery date into the recipient’s local date before selecting a time. A late-evening order where you live may already fall on the following day in Russia. We deliver flowers across Russia, but around-the-clock delivery applies specifically to Saint Petersburg and should not be assumed for every destination.
In large cities, express delivery is available in 1–2 hours after the order is confirmed. Other scheduling options include an exact time with a tolerance of plus or minus 30 minutes, or the windows 09–12, 12–15, 15–18 and 18–21. Orders can also be placed 1–30 days ahead; use the available delivery information to plan the arrangement around the occasion.
Choose a window during which the recipient can realistically answer the phone and receive the bouquet. The courier calls about 15 minutes before arrival, so a surprise still involves contact shortly before the handover. If the recipient is absent, we agree a second delivery the same day or a handover to a neighbour or concierge with the sender’s consent.
Complete an order to Russia with clear delivery details
Prepare the recipient’s name, phone number and full delivery address before completing the order. Include the apartment or office details that distinguish the destination from the building entrance, and check the city carefully. Our Russian address guide can help you organise unfamiliar address components without relying on an incomplete translation.
City delivery costs 500 RUB. For remote districts and suburbs, the operator confirms the delivery price when confirming the order, so do not assume the city charge applies to every address. Keep your intended date, delivery window and card text together with the address, and resolve any uncertainty about the destination before relying on a particular arrival plan.
Online checkout uses CloudPayments. Check the payment options displayed at checkout; acceptance of every foreign card is not guaranteed. If you need clarification about an order or delivery details, call 8 (812) 507-67-05, allowing for the time difference when you contact us from abroad.
Frequently asked questions
Does Field & Flower deliver fresh or frozen products?
We cannot verify the delivery policy of a separate business called Field & Flower. Check that business’s product description and delivery information to establish whether the particular item arrives fresh or frozen.
Can I freeze a bouquet to keep it until the occasion?
Do not use a household freezer to preserve cut flowers, as freezing can damage their tissue. Plan delivery for when the recipient can receive the bouquet and place it in water.
How quickly can Pyat Tsvetov deliver flowers in Russia?
Express delivery in large cities is available in 1–2 hours after the order is confirmed. Scheduled options include an exact time with a tolerance of plus or minus 30 minutes, delivery windows, and orders placed 1–30 days ahead.
Will the recipient know who sent the flowers?
Delivery is anonymous by default, and the courier does not name the sender. Add your name to the free card text if you want the recipient to identify you.
Can I pay for flowers with a card issued outside Russia?
Online checkout uses CloudPayments, but acceptance of every foreign card is not guaranteed. Check the payment options displayed at checkout before relying on a particular card.
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