How to Send Flowers With a Personalised Note to Someone in Russia
To send flowers with a personalised note, pick a bouquet, enter your message in the card text field when ordering, and we place the card with your words in the bouquet before it leaves for delivery. The card is free, and a message of two or three short sentences signed with the name the recipient knows you by is the format that reads best on it.
Since 2011 we have been preparing bouquets in Saint Petersburg, and the card is the part of an order customers worry about most. People ask how long the text can be, whether it can be in Russian, whether the courier will say who sent the flowers, and what to write when the occasion is sad. These answers come from real orders, many of them placed from abroad by people sending flowers to parents, friends and colleagues in Russia.
What happens to your text after you place the order
The text you type in the card field is the text that goes on the card, so treat that field like the final proof. Typos, missing names and a forgotten signature arrive with the flowers too. Read the message once aloud before paying; it takes ten seconds and catches most mistakes, especially in names written in a hurry.
The card is put into the bouquet when it is assembled and travels with it to the door. If the recipient is out, we agree a second delivery the same day or, with your consent, hand the flowers to a neighbour or concierge, and the card stays with the bouquet either way. That is worth remembering if the message is very personal: write it so that you would not mind a neighbour seeing it on the way.
Our step-by-step guide adding a personalised note to a flower delivery, field by field shows how each part of the order form affects what the recipient sees, from the name on the delivery to the comment for the courier.
Card wording that works for common occasions
For a birthday, the best cards are short and warm: the name, the wish, the signature. 'Dear Irina, happy birthday! Wishing you a year as bright as these roses. Hugs from Toronto, Kate.' Adding the city you are writing from is a small touch that customers abroad use often, and recipients love it because it tells them the gift has travelled.
Thank-you flowers for a teacher, doctor or nurse should be respectful and specific. Name what the person did: 'Thank you for taking such good care of my father in October.' In Russia, thanking medical staff with flowers is a familiar gesture, and our article on flowers for a Russian doctor or nurse explains when it is appropriate and which bouquets suit a hospital ward.
Condolence cards need the fewest words. 'With you in your grief. Remembering Nikolai with love.' is enough. Avoid jokes, exclamation marks and long explanations. For romantic flowers, one private detail beats a quotation from a poem; for apologies, say sorry plainly and stop there.
Bouquets we can deliver
Writing to someone in Russia: language, names and tone
A card in Russian is a gift in itself for an older relative, even if the sender's Russian is imperfect. Simple phrases work best: wishes of health, happiness and love, and 'I miss you'. If you are not sure about a word, keep the English version short and plain rather than relying on an automatic translation of a long, complicated sentence, which often produces something stiff or odd. You are welcome to call us on 8 (812) 507-67-05 if you would like to check how a phrase sounds before ordering.
Names need care. Russians use full names, short forms and affectionate forms, and the right choice depends on your relationship: Ekaterina, Katya and Katyusha are the same person addressed by a colleague, a friend and a grandmother. For teachers, doctors and older acquaintances, the first name with the patronymic, such as Anna Sergeevna, is the polite form and is noticed and appreciated.
Sign the card the way the recipient knows you. A grandson living in Germany may be 'Misha' to his grandmother but 'Mikhail' on his passport; the card should say Misha. When several family members send flowers together, list the names or write 'from all of us in Riga' so nobody has to guess.
Anonymous flowers and surprises
Delivery is anonymous by default: the courier does not name the sender. That makes the card the only place where your identity appears, and you decide whether it appears at all. For a playful surprise, leave the card unsigned or write a clue. For anything serious, from condolences to an apology, sign it, because an unsigned bouquet at a difficult moment tends to cause confusion rather than comfort.
Surprises also depend on timing. The courier calls the recipient about 15 minutes before arrival, which gives them a moment to come to the door but does not give away the sender. If you want to be on the phone with the person when the flowers arrive, choose an exact delivery time: the courier keeps to it within about 30 minutes.
Choosing the bouquet to match the message
The card and the flowers should tell the same story. A birthday note asking for 'a year full of sunshine' looks right next to yellow tulips, sunflowers or a bright mixed bouquet. Deep red roses speak of romance, so pair them with a card for a husband, wife or sweetheart rather than a sister-in-law. White flowers in soft, calm arrangements suit condolences and quiet support. Remember that in Russia an even number of stems is reserved for funerals, so bouquets for happy occasions use odd numbers.
Start in the bouquets catalogue with your message already drafted. Customers who know what they want to say usually choose faster and are happier with the result, because the words narrow down the mood of the flowers.
Ordering from abroad: timing, payment and delivery
We deliver across Russia. City delivery costs 500 RUB; for remote districts and suburbs the operator confirms the price when confirming the order. In large cities express delivery takes 1 to 2 hours after the order is confirmed, or you can choose an exact time, a time window (09-12, 12-15, 15-18 or 18-21) or pre-order 1 to 30 days ahead. In Saint Petersburg delivery is around the clock, so a birthday card can be at the door at midnight.
Payment is online on the site by bank card, SBP or Yandex Pay, and foreign bank cards are accepted via Robokassa. The delivery and payment page has the full conditions. Questions about wording, address or timing can be settled by phone on 8 (812) 507-67-05 before you order.
Frequently asked questions
Is there a charge for the card with my message?
No, a card with your text is free with every bouquet. Enter the message in the card field when you place the order.
How long can my personalised note be?
Two or three short sentences plus a signature read best on a gift card. Longer letters are better sent separately so the card stays neat and legible.
Will the recipient know who sent the flowers?
Only if you sign the card. Delivery is anonymous by default, and the courier does not name the sender.
Can I write the card in Russian from abroad?
Yes, type the message in Russian in the card field. If you want to check a phrase first, call us on 8 (812) 507-67-05.
Can I pay with a card issued outside Russia?
Yes. Foreign bank cards are accepted, with payment processed via Robokassa.
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