Adding a Personalised Message to Your Flower Delivery

Yes, you can add a personalised message to your flower delivery order with Pyat Tsvetov (5 Flowers): a card with your text is free. Delivery is anonymous by default, so include your name in the message if you want the recipient to know who sent the flowers. The courier does not name the sender.

Customers often ask us how to make a bouquet feel personal when they are ordering from another country. At our Saint Petersburg flower shops, established in 2011, we suggest starting with the words the recipient would recognise as yours: a familiar greeting, a shared memory or a simple expression of support. A thoughtful card gives the flowers context, especially when distance prevents you from saying those words in person.

How to include your message with the order

Choose your flowers from the bouquets catalogue, then prepare the exact wording you want on the card. Provide that text with your order and make it clear that it is the message for the recipient. Keep delivery instructions separate, so details such as an entrance number or a request to call you do not become part of the greeting.

Read the message once as the recipient will read it, without any of the background you know. Check the spelling of their name, the occasion and your signature, particularly if you have copied text between languages. If the wording of a name matters, supply it exactly as you want it to appear rather than expecting someone to choose a transliteration.

A short message is usually easier to take in while the recipient is unpacking the bouquet. Two or three purposeful sentences can contain a greeting, the reason for sending flowers and a warm closing. If you need to clarify how to provide your text, call 8 (812) 507-67-05 before the order is confirmed.

What to write for birthdays, thanks and difficult days

For a birthday, make the wish specific to the person rather than listing general hopes for happiness and success. A message such as “Happy birthday, Lena. I hope you find time for your painting this year—and plenty of afternoons by the sea. Love, Anna” sounds like it belongs to a particular relationship. One personal detail is enough to give a short card warmth.

A thank-you note works best when it names the kindness you are acknowledging. “Thank you for checking on Dad while I was away. Knowing you were nearby meant so much to us. With love, Misha” explains why the flowers have arrived without turning the card into a long account. For a colleague or professional contact, use the same clear approach with a closing that suits your usual correspondence.

For sympathy, illness or a difficult anniversary, use gentle language that does not demand a response. “Thinking of you and sending love. There is no need to reply. With affection, Kate” leaves room for the recipient's feelings. Avoid predictions about recovery, instructions to stay positive or phrases that suggest you know exactly what they are experiencing.

Decide whether to sign the card or stay anonymous

Our delivery is anonymous by default: the courier does not name the sender. Your card therefore needs a signature if you want the recipient to identify you from the flowers. Use the name they know you by, adding a surname or a family reference when a first name alone could be ambiguous.

An unsigned bouquet can be a welcome surprise when the recipient already understands the context. In a new relationship, after a disagreement or at a workplace, unexplained flowers may instead create uncertainty. Consider whether the person will enjoy guessing before leaving your name off the card, and avoid using anonymity to press for attention or a reply.

For flowers from several people, make the group clear in the closing: “With love from Nina, Alex and the children” or “From everyone on the accounts team.” Include only names you intend the recipient to see. Treat the card as something that might be read near family members or colleagues, and keep sensitive personal details for a private conversation.

Match the language and tone to the recipient

When sending flowers to Russia from abroad, write in the language that feels most natural between you and the recipient. English may be right for a friend you met overseas, while Russian may feel more intimate for a parent or grandparent. A familiar family nickname can carry more meaning than an elaborate greeting, provided the recipient immediately recognises it.

If you are writing in a language you do not use confidently, keep the sentence structure simple and check the final wording carefully. Literal translations of jokes, affectionate nicknames and idioms can sound unexpectedly formal or confusing. A clear “I miss you and am thinking of you today” often communicates more than a complicated phrase whose meaning is uncertain.

Let the relationship guide the tone of both the bouquet and the card. Flowers do not have one universally understood meaning, so explain your intention in words when it matters: thanks, affection, congratulations or support. If the recipient has a favourite colour or flower, that preference is a useful starting point; avoid relying on a supposed secret meaning to communicate something important.

Arrange delivery around the person receiving the flowers

We deliver flowers across Russia, with city delivery costing 500 RUB. For remote districts and suburbs, the operator confirms the delivery price when confirming the order. Check the address and recipient's contact number carefully, including the Russian city, and review the delivery and payment information while planning the order.

Express delivery in large cities is available in 1–2 hours after the order is confirmed. Other options are delivery at an exact time within a margin of 30 minutes, or the windows 09–12, 12–15, 15–18 and 18–21. You can also pre-order 1–30 days ahead. When ordering from abroad, check the recipient's local time before choosing the arrival time.

In Saint Petersburg, delivery is available around the clock. The courier calls the recipient about 15 minutes before arrival, so plan a surprise with that practical contact in mind. If the recipient is absent, we agree a second delivery the same day or, with the sender's consent, handing the flowers to a neighbour or concierge. Choose a time when the recipient is likely to be available and able to bring the bouquet indoors.

Check the final details and help the flowers settle in

Before completing the order, review the bouquet, recipient details, delivery arrangements and card as one gift. Make sure a birthday message matches the intended delivery date and that a shared greeting includes everyone's name. Online checkout uses CloudPayments; check the payment options displayed there, as acceptance of every foreign card cannot be assumed.

After receiving cut flowers, the recipient should use a clean vase, refresh the stem ends with a clean cutting tool and remove leaves that would sit below the water. Follow any flower-specific care instructions supplied with the bouquet, since different stems can need different handling. Keep the arrangement away from direct heat and check the water regularly, refreshing it when it becomes cloudy.

Let the card carry the personal message rather than filling it with care instructions or delivery explanations. For someone receiving flowers while you are abroad, a separate conversation can be a good moment to ask whether they have a suitable vase and a place to display them. Our guide to ordering flowers online in Russia offers further practical context for planning the gift. The most useful final check is simple: the words should sound like you and make sense to the person opening them.