How to Deliver Flowers to Someone's House

To deliver flowers to someone's house, choose a bouquet, provide the recipient's full address and phone number, and select a delivery time when they are likely to be home. With Pyat Tsvetov (5 Flowers), you can order flowers for delivery across Russia, add a free card with your message, and check the payment options available through CloudPayments at checkout.

Customers often ask us how to keep a home delivery a surprise while making sure someone can receive it. At Pyat Tsvetov, we have been working with flowers since 2011 and have three shops of our own in Saint Petersburg. Our practical advice starts with the recipient's routine: a thoughtful bouquet needs a workable address, a suitable arrival time and a clear plan for the handover. Those details matter especially when you are arranging the gift from another country.

Prepare the address and contact details before ordering

Write the recipient's name, city, street, building number and flat or house number as separate, clearly identifiable details. For an apartment building, include the entrance, floor and entry instructions if you know them. Check that an address copied from an old message is still current, particularly if the recipient has recently moved. A saved map pin can help you check a location, but it should not replace the written address.

Provide a recipient phone number that they currently use, including the country code, and check every digit before submitting it. Our courier calls about 15 minutes before arrival, so this number is part of the delivery plan. Add useful access information, such as which entrance faces the courtyard, without burying it in the card message. Our guide to the information a flower courier needs can help you organise these details.

Choose flowers for the person and their home

Start with the recipient's preferences, then consider the occasion and where the flowers will stand. A manageable bouquet is often easier to accommodate on a dining table or bedside cabinet than an oversized arrangement. If you know they enjoy particular colours, use those as your starting point in the bouquets catalogue. When preferences are unknown, consider their home and habits rather than assuming that the largest bouquet will be the most welcome.

Flower meanings depend on the relationship and cultural context, so let your card explain the intention. Red roses commonly suggest romance, while a mixed bouquet can suit a birthday, a thank-you or a family greeting without the same emphasis. In Russian gift etiquette, an odd number of stems is customary for a counted bouquet given on a happy occasion; even numbers are traditionally associated with mourning. For a recipient with known sensitivities to fragrance or pollen, take those preferences into account before choosing.

Match the delivery time to the recipient's routine

Choose a time when the recipient can answer the phone and accept flowers without interrupting something important. If you are ordering from abroad, check the time difference for the destination city before choosing a date and slot. Express delivery in large cities is available within 1-2 hours after the order is confirmed. Treat confirmation as the starting point for that timing when planning a gift close to an occasion.

You can also choose delivery at an exact time with a tolerance of plus or minus 30 minutes, or use the windows 09-12, 12-15, 15-18 and 18-21. Orders can be placed 1-30 days ahead, which is useful when you already know the date of a birthday or family celebration. In Saint Petersburg, delivery is available around the clock; do not assume the same schedule applies elsewhere. For an evening arrival, consider whether the recipient would welcome a call and a visitor at that hour.

Keep a surprise considerate and plan the handover

A surprise works best when it leaves the recipient comfortable accepting the gift. Delivery is anonymous by default: our courier does not name the sender, so sign the free card if you want the recipient to know who sent the flowers. For a colleague or a newer acquaintance, a short message explaining the occasion can prevent uncertainty. You can keep the delivery unexpected while making the meaning of the gesture clear.

Allow for the courier's call about 15 minutes before arrival when deciding how much of a surprise to preserve. If the recipient is absent, we agree a second delivery the same day or a handover to a neighbour or concierge with the sender's consent. Think in advance about whether either person would be an appropriate recipient, particularly in a building you do not know well. The guide to sending flowers without telling the recipient covers further points to consider.

Review delivery costs, your message and checkout

Before completing the order, review the bouquet, destination, recipient's phone number, requested timing and card text together. City delivery costs 500 RUB; for remote districts and suburbs, the operator confirms the delivery price when confirming the order. A postal address that includes a city name may still need clarification if the property is outside the main urban area. Check the delivery and payment information and use the confirmed delivery details when planning the gift.

Online checkout uses CloudPayments, so check the payment options displayed there before relying on a particular card. Acceptance of every foreign card cannot be guaranteed. Keep the card message personal and clear: mention the occasion, add a sentence that sounds like you, and include your name if you want to identify yourself. For questions about ordering or delivery, call 8 (812) 507-67-05.

Help the recipient enjoy the flowers after arrival

If you are helping the recipient prepare, suggest having a clean vase ready and a place away from radiators, direct sunlight and ripening fruit. For a cut bouquet, remove wrapping as needed to arrange the stems, trim the stem ends with a clean, sharp tool, and remove leaves that would sit below the waterline. Use fresh water and follow any care instructions supplied with the flowers. If flower food is included, use the amount of water stated on its packet rather than estimating the concentration.

Encourage the recipient to check the water daily, replenish it as needed and clean the vase when changing it. Remove fading flowers and any leaves that fall into the water, since decaying material makes the vase harder to keep clean. Avoid promising a fixed vase life: different flowers open and fade at different rates, and conditions in the home affect them. If the bouquet is for someone with a busy routine, a brief care note in your own follow-up message can be a useful part of the gift.