Sending Flowers Internationally: What Our Customers Ask
You can send flowers internationally through Pyat Tsvetov in the same way you would order a bouquet across town: choose the country or city on our Flower delivery abroad page, pick a bouquet, enter the address and card text, and pay online in rubles. The price you see is already converted to rubles and already includes delivery. We deliver to 54 countries and more than 1670 cities, including the USA, the United Kingdom, Germany, France, Spain, Poland, Canada and Egypt.
We have run flower shops in Saint Petersburg since 2011, and the questions about international orders come up at the counter and on the phone every week. Customers want to know whether the address format matters, how the time difference affects delivery, which flowers might be misunderstood in another country and how payment works. The sections below answer those questions in the order people usually ask them.
Where we deliver and how the order works
The full list of 54 countries and more than 1670 cities is on the page Flower delivery abroad. The page is in Russian, but it is organised simply: countries first, then cities within each country. Among the destinations are the USA, the United Kingdom, Germany, Poland and Canada, where many families from Russia now live, as well as Spain, France and Egypt.
The order itself has the same steps as an order in Russia. You open the country or city page, choose a bouquet, fill in the recipient's name, phone and address, add your card text and pay. For orders abroad there is no separate delivery line to work out, because delivery is already included in the bouquet price. The 500 RUB delivery fee and the express and time-window options apply to Russian cities.
Customers often ask whether they need to speak the local language. They do not: the order form is the same for every destination. What does matter is writing the address correctly, which is the next section.
Getting the address and phone number right
Write the address the way it is written in the destination country, exactly as the recipient would put it on an envelope. In the UK the postcode carries most of the information, so double-check it. In Germany and Poland the house number follows the street name. In the USA and Canada you need the state or province and the ZIP or postal code, plus an apartment or suite number for any building with more than one home.
Use Latin letters for addresses abroad and copy the spelling from a message the recipient sent you rather than typing it from memory. Small differences such as Strasse or Str., or a missing apartment number, are what slow a delivery down. Always add a mobile number with the international code, for example +1 for the USA and Canada, +44 for the UK or +49 for Germany.
Ask one more question before you order: where will the person be on the day. Many recipients abroad work long hours, and a business address with a reception desk can be more reliable than a home address. A short message to a family member often settles this in a minute.
Bouquets we can deliver
Flowers that can be misread in another country
Flower language is not universal, and a bouquet that is perfectly normal in Saint Petersburg can send an odd message elsewhere. Chrysanthemums are a cheerful everyday flower in Russia and the USA, but in France, Italy and Spain they are closely tied to cemeteries and All Saints' Day. White lilies and white carnations read as sympathy in much of Western Europe and North America, so they are better kept for condolences.
Stem count works the other way round. In Russia, Ukraine, Poland and other parts of Eastern Europe an odd number of stems is given to the living, and even numbers are for funerals. In the UK, the USA and Canada nobody counts, and a dozen red roses is the classic romantic choice. If you are sending flowers to someone who grew up in Russia but now lives abroad, follow the Russian rule, because the habit usually travels with the person. Our article on what flowers not to send to a Russian woman covers the other traditions worth knowing.
For a birthday, a bright mixed bouquet is safe almost everywhere. Red and deep pink suit romance, soft pastels suit a new baby or a gentle thank-you, and white and cream with greenery suit sympathy. When you know little about the recipient's culture, an elegant, restrained bouquet is the choice that never goes wrong.
Time zones and holiday calendars
Delivery happens on the recipient's local time, so work out their day before you choose. When it is noon in Saint Petersburg, it is 10 am in London, 11 am in Berlin and Paris, and 5 am in New York. An order placed in the Russian afternoon for the USA will usually be delivered on the American working day. For a birthday, aim for the morning so the flowers can be enjoyed all day.
Holidays differ too. March 8 is one of the biggest flower days in Russia, but in Western Europe and North America it is an ordinary working day, so a bouquet sent abroad on March 8 may come as a lovely surprise rather than an expected gift. Mother's Day falls on different dates in the UK, the USA and Russia. Russian families abroad often celebrate both New Year and Orthodox Christmas on January 7; our guide to New Year's Eve vs Orthodox Christmas explains which date to choose.
Seasons matter for the choice of flowers. In December, Canada and much of northern Europe are cold, and hardy flowers such as roses, carnations and chrysanthemums handle the trip from car to door well. In Egypt or southern Spain in summer, the challenge is heat, so ask the recipient to put the flowers into water as soon as they arrive.
Sending flowers into Russia from abroad
International delivery works in both directions, and many customers living abroad order flowers to family in Russia. Here the options are wider. City delivery costs 500 RUB; for remote districts and suburbs the operator confirms the price when confirming the order. In large cities express delivery arrives 1-2 hours after confirmation, or you can choose an exact time within plus or minus 30 minutes, a window of 09-12, 12-15, 15-18 or 18-21, or book 1-30 days ahead. In Saint Petersburg delivery runs around the clock.
A Russian address usually needs more detail than people expect: city, street, building, block (korpus) if there is one, entrance, floor, flat and door code. The courier calls the recipient about 15 minutes before arrival. If nobody is home, we agree a second delivery the same day or, with your consent, leave the bouquet with a neighbour or the concierge. Our guide to sending flowers to Ulyanovsk from abroad shows how this looks for a regional city.
Payment, the card and keeping it personal
Payment is online on the site by bank card, SBP or Yandex Pay. Foreign bank cards are accepted, with payment processed via Robokassa, which matters for customers ordering from outside Russia. Orders abroad are priced in rubles with delivery included; your bank may show the charge in your own currency at its own exchange rate.
A card with your text is free, and from a distance it carries most of the feeling. Write in the language the recipient reads best, keep it to two or three sentences and use the name the person actually goes by. Delivery is anonymous by default and the courier does not name the sender, so sign the card unless you want to stay a mystery.
If you are unsure about an address format, a city on the list or the wording of a card, call us at 8 (812) 507-67-05 before you pay. It is much easier to fix a detail before the order goes out than after. We deliver bouquets across Russia in 1–2 hours.
Frequently asked questions
How many countries do you deliver flowers to?
We deliver to 54 countries and more than 1670 cities, including the USA, United Kingdom, Germany, France, Spain, Poland, Canada and Egypt. The full list is on the Flower delivery abroad page.
Is delivery included in the price for international orders?
Yes. Bouquets for delivery abroad are priced in rubles with delivery already included. The 500 RUB delivery fee applies to Russian cities.
Can I pay with a foreign bank card?
Yes, foreign bank cards are accepted via Robokassa. You can also pay by Russian bank card, SBP or Yandex Pay.
Which flowers should I avoid sending abroad?
Chrysanthemums can read as funeral flowers in France, Italy and Spain, and white lilies often signal sympathy in Western countries. For recipients who grew up in Russia, avoid even stem counts in small bouquets.
How do I ask a question about my order?
Call us at 8 (812) 507-67-05. We can help with the address, the city list or the card text before you pay.
Ready to send a bouquet?
Pick a city, choose the flowers, and we will hand them over with a photo confirmation.
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