Where to Order Flowers for Delivery in Russia
You can order flowers from Pyat Tsvetov (5 Flowers) online on our site and have them delivered anywhere in Russia, or visit one of our three shops in Saint Petersburg. Online orders are paid by bank card, SBP or Yandex Pay, foreign cards are accepted, and city delivery costs 500 RUB.
We have been selling flowers in Saint Petersburg since 2011, and the questions people ask at the counter and on the phone are remarkably consistent: how fast can it arrive, can I pay from abroad, will the courier call, what if nobody is home. This guide answers those questions in the order customers usually ask them, so you can decide where and how to place your order with confidence.
Online, by phone or in person: which way suits you
If you are in Saint Petersburg and want to choose flowers with your own eyes, come to one of our shops on Ilyushina Street, on the Obvodny Canal Embankment or on Srednerogatskaya Street. Seeing the flowers in person helps when you are unsure about colours or size, and you can take the bouquet with you straight away. Most customers, however, order online because they are sending flowers to someone else, often in another city or from another country.
Ordering on the site takes a few minutes: choose a bouquet in the catalogue, enter the recipient's address and phone number, write the card text, pick the delivery time and pay. If something about the order is unusual, for example a hospital, a business centre with a pass system or a delivery at an exact minute, call us on 8 (812) 507-67-05 before paying so the details are clear from the start.
Whatever route you take, the bouquet is made by our florists and delivered by our courier. You deal with one company from the order to the door, which makes it simple to ask questions or change details.
What to check before you pay
Customers who order flowers rarely regret the bouquet; they regret a detail they forgot. Check the recipient's full name, the address with the apartment number, entrance and floor, and a phone number that will be answered on the day. In Russian apartment buildings the entry code and the entrance number save the courier a lot of time, so put them in the comment.
Read the card text once more. The card is free and it is the only place the recipient will see your words, so check the spelling of names and make sure the tone suits the occasion. Delivery is anonymous by default and the courier does not name the sender, so sign the card unless you deliberately want a surprise.
Finally, look at the delivery terms for the address. City delivery is 500 RUB; for remote districts and suburbs the operator confirms the price when confirming the order. The full conditions are on the Delivery and payment page.
Bouquets we can deliver
Ordering from abroad
A large share of our online orders come from people living outside Russia who want to send flowers to parents, a partner or friends. The most common question is payment, and the answer is simple: foreign bank cards are accepted, with payment processed through Robokassa. Prices on the site are in rubles, and your bank converts the amount at its own rate.
The second question is the address. Russian addresses follow a different order from British or American ones, and recipients often send them in Cyrillic. Enter the address as accurately as you can, add the recipient's phone number, and if you are unsure about anything, call us. For language details, our article on ordering flowers online in Russia is worth a look.
Remember the time difference. Moscow and Saint Petersburg are three hours ahead of London in winter and seven or eight hours ahead of New York, so choose the date and time in the recipient's day, not yours. For a birthday or anniversary, ordering a few days ahead removes any risk.
How fast flowers can arrive
In large cities express delivery brings the bouquet 1-2 hours after the order is confirmed. That is the option for forgotten birthdays and sudden apologies. If the timing matters more than speed, choose an exact time (plus or minus 30 minutes) or a window: 09-12, 12-15, 15-18 or 18-21. You can also pre-order 1-30 days ahead, which is how most customers handle anniversaries and holidays.
In Saint Petersburg delivery runs around the clock, so a bouquet can arrive at midnight on a birthday or early in the morning before the recipient leaves for work. Customers ordering from abroad use this a lot, because their evening often falls in the Petersburg night.
The courier calls the recipient about 15 minutes before arrival. If nobody is at home, we agree a second delivery the same day or, with your consent, hand the flowers to a neighbour or concierge. This is why a working phone number for the recipient matters so much.
Choosing flowers for the season and the occasion
In Russia, the holiday calendar shapes what people order. On 8 March, International Women's Day, tulips and mimosa are traditional, and almost every woman in the family and at work receives flowers; our article on mimosa on 8 March explains what to expect from it in the vase. On 1 September, children bring bouquets to their teachers, and at New Year offices often order flowers for staff and clients.
For birthdays and anniversaries, roses remain the most requested flower, followed by chrysanthemums, alstroemeria and mixed bouquets. Russians give an odd number of stems for celebrations; an even number is associated with funerals. In mixed bouquets nobody counts, but in a mono-bouquet of roses this rule is still taken seriously.
To make the bouquet last, the recipient should recut the stems by 1-2 cm, remove leaves below the water line and change the water every one or two days. Keep the vase away from radiators, which in Russian flats run hot all winter, and from the fruit bowl.
When you are ordering for an older relative, keep in mind that many Russian grandmothers and mothers still keep flowers until the very last petal, so long-lasting varieties are appreciated more than fragile ones. Chrysanthemums and alstroemeria are especially practical here, since they often stay fresh for two weeks with simple care.
Group and business orders
Companies and families sometimes need several bouquets at once: for an anniversary party, for a team, for clients before the holidays. These orders are placed the same way, but it helps to call 8 (812) 507-67-05 in advance to agree addresses and times. Each bouquet can have its own card, and each address its own delivery time.
For a group order, prepare a simple list before you call: each recipient's name, address, phone number, the preferred time and the card text. With that in hand, the order is agreed in one conversation instead of several. If the bouquets should look the same, say so; if each person should get something different, mention their tastes or the occasion, and we will suggest bouquets in different colours or sizes.
Frequently asked questions
Where can I order flowers for delivery in Russia?
On the Pyat Tsvetov site: choose a bouquet, enter the address and card text, and pay online. We deliver across Russia, and city delivery costs 500 RUB.
Can I pay with a foreign bank card?
Yes, foreign bank cards are accepted through Robokassa. You can also pay by Russian bank card, SBP or Yandex Pay.
How quickly will the flowers arrive?
In large cities express delivery takes 1-2 hours after the order is confirmed. You can also choose an exact time, a time window or pre-order up to 30 days ahead; in Saint Petersburg delivery runs around the clock.
Do you have shops I can visit?
Yes, we have three shops in Saint Petersburg: on Ilyushina Street, Obvodny Canal Embankment and Srednerogatskaya Street.
How can I ask a question about my order?
Call us on 8 (812) 507-67-05.
Ready to send a bouquet?
Pick a city, choose the flowers, and we will hand them over with a photo confirmation.
Choose a city →